Frequently Asked Questions

  • What is ToyotaCare and Toyota Roadside Assistance?

    ToyotaCare is a no cost maintenance plan that comes free with the purchase or lease of any new Toyota model for 2 years or 25,000 miles (whichever comes first). Our factory-trained Toyota auto technicians will perform all necessary maintenance including multi-point inspections, oil changes, tire rotations, fluid level adjustments and more. ToyotaCare also provides peace of mind with 24/7 Roadside Assistance! Learn more about ToyotaCare online, or contact us if you have additional questions.

  • Why Should I Buy from Lithia Toyota of Medford?

    As a 19 time winner of the Toyota President's Award for excellence, Lithia Toyota of Medford sells new Toyota cars, trucks and SUVs, alongside a variety of quality used vehicles. Our fair pricing, wide selection and courteous customer service have made Lithia Toyota of Medford a leading dealership for new car sales and highest-rated service department in Southern Oregon. Don't take our word for it, read some of what our customers say here.

  • Which Toyota Vehicles are All Wheel Drive (AWD)?

    Toyota features five current models as All-Wheel Drive which can help you get around the harsh Billings winters. The Toyota Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid and last but not lease the Toyota Sienna is also AWD capable.

Frequently Asked Questions (FAQs) at Lithia Toyota of Medford

We at Lithia Toyota of Medford, serving Medford, Grants Pass, Ashland, Central Point, and Klamath Falls, know that when you're shopping for, financing, or servicing cars, you could be faced with some big decisions. Many of our customers have lots of questions about their automotive needs, and it can be tough to find the right answers all in one place.

Not Your Ordinary Toyota Dealership

That's why we've created this collection of Frequently Asked Questions (FAQs) and detailed answers--to help you find the right information you need to make the best automotive decisions quickly and easily. Simply look through our online guide to learn more about the Toyota services you're looking for, whether it's information about New Toyota Models, Used Vehicles, Certified Pre-Owned Toyota Models, Toyota Service, Maintenance, and Repair, or Toyota OEM Parts and Accessories.

Have Additional Questions? Ask Away!

Don't see the information you're looking for in our FAQs? No problem! Just use the easy and secure online form below to ask our sales, service, and finance teams anything you like. We'll get back to you as soon as possible to answer all your questions. If you'd rather meet with our team in person, drop by the lot anytime at 1420 North Riverside Avenue, Medford, Oregon 97501. Prefer speaking over the phone? You can reach our sales team at 888-473-0596, our service staff at 888-451-2081, and our parts department at 888-721-0579. Whatever your automotive information needs are, we're happy to help serve you today!


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Lithia Toyota of Medford

1420 North Riverside Ave
Directions Medford, OR 97501

  • Sales: 877-407-1643
  • Service: 877-407-1644
  • Parts: 877-405-8422


  • Monday 9:00am-7:00pm
  • Tuesday 9:00am-7:00pm
  • Wednesday 9:00am-7:00pm
  • Thursday 9:00am-7:00pm
  • Friday 9:00am-7:00pm
  • Saturday 9:00am-7:00pm
  • Sunday 10:00am-6:00pm